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Hotel · Chiang Mai · Chiang Mai Province

Cloud9 Stay Chiang Mai

A 3-star stay in Chiang Mai with strong room and service scores, a 5-minute walk from Big C Extra and easy access to city sights.

  • 9.1 rating for Rooms and Service
  • 5-minute walk from Big C Extra
  • 24-hour reception and express check-in
8.8 Great 116 reviews Booking.com 8.8 · 116 reviews

About

Cloud9 Stay Chiang Mai

Cloud9 Stay Chiang Mai sits 5 minutes' walk from Big C Extra, putting everyday shopping and local transport within easy reach. The property is a 3-star hotel in Chiang Mai, Chiang Mai Province, Thailand, and is rated 8.8 out of 10 based on 116 guest reviews.

Guest scores are strongest for rooms (9.1) and service (9.1), with value (8.8) and dining (8.7) also praised. The hotel offers a straightforward set of amenities: free Wi-Fi, on-site parking, air conditioning, a 24-hour front desk, and a lift. Lanna Folklife Museum is about 3 kilometers away.

  • No smoking on site
  • Wi-Fi
  • Parking
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed

In brief

What works, what to weigh

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Strengths

4 reasons to book
  • Rooms score 9.1 — Guests rate the rooms highly, which suggests solid comfort, cleanliness, and amenities for the price.
  • Service rated 9.1 — The service category matches the rooms score, indicating attentive staff and smooth operations.
  • Good value for money — With a value rating of 8.8, most guests feel the cost is fair for what's offered.
  • Convenient location — A 5-minute walk from Big C Extra makes errands or quick meals easy without needing transport.
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Worth weighing

3 to weigh
  • Dining is the weakest score — At 8.7, the dining category is the lowest rating, so on-site food options may be limited or average.
  • No pets allowed — Travellers with animals will need to look elsewhere, as the property explicitly bans pets.
  • Check-in starts at 14:00 — If you arrive early, you'll have to wait until the afternoon to access your room, though express check-in helps.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Double Room

  • 1 Double bed,2 Single beds
  • Shower
  • Bathtub
  • Balcony
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Essentials

  • Wi-Fi
  • Air conditioning
  • Flat-screen TV
  • Free toiletries

Services

  • 24-hour reception
  • Express check-in/ -out
  • Luggage storage
  • Housekeeping

Safety & Access

  • 24-hour security
  • Smoke detectors
  • Fire extinguishers
  • Lift
  • Key card access
  • Key access

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.8
Great 116 reviews

Guest-rated 8.8/10 from 116 reviews

Booking.com · 8.8 · 116 reviews

04 — Location

Getting around Chiang Mai

The property sits in Chiang Mai.

Nearby shopping: Big C Extra is a 5-minute walk away, ideal for groceries, snacks, or picking up essentials without a long trip.

Culture: Lanna Folklife Museum is about 3 kilometers from the hotel, offering a look into local heritage and traditions.

Cloud9 Stay Chiang Mai, Chiang Mai, Chiang Mai Province, 50000, Thailand

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
10 rooms

06 — Questions

Frequently asked

Is parking available at Cloud9 Stay Chiang Mai?

Yes, the property offers parking on site, as listed in the amenities and policies.

What are the check-in and check-out times?

Check-in runs from 14:00 to 23:59, and check-out is by 12:00.

Can I bring my pet?

No, pets are not allowed at this property.

Does the hotel have air conditioning?

Yes, air conditioning is available in the rooms and listed as an amenity.

Is there a lift?

Yes, the hotel has a lift, making upper floors accessible without stairs.

Nearby

Other top-rated stays in Chiang Mai

Want a different style or budget? Here are more highly-rated options in the area.

8.7

Lana Beds & Space

Guest-rated 8.7/10 — among the top stays in Chiang Mai.

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8.5

Arsh Boutique Hotel

Guest-rated 8.5/10 — among the top stays in Chiang Mai.

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8.7

Chu Hotel

Guest-rated 8.7/10 — among the top stays in Chiang Mai.

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8.7

Baan Ratchiangsaen

Guest-rated 8.7/10 — among the top stays in Chiang Mai.

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8.9

Viangbua Mansion

Guest-rated 8.9/10 — among the top stays in Chiang Mai.

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The bottom line

Cloud9 Stay Chiang Mai is a solid choice for travellers who prioritise comfortable rooms and reliable service at a reasonable price. The location near Big C Extra adds everyday convenience, and the high room and service scores suggest few surprises. Just note the no-pets rule and that dining scored slightly lower than other categories.

8.8Based on guest ratings and property details

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